What to do if stainless steel hemisphere is damaged during shipping?

If the stainless steel hemisphere you have ordered is arrived damaged, please contact Foshan Dongyuan limited Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

Devoted to producing stainless steel hemisphere, Dongyuan has become an influential enterprise over the years. The stainless steel hemisphere series is widely praised by customers. This product has an advantage for tensile strength. Some non-toxic chemicals such as softeners are used to strengthen the tensile force between the fibers. We can offer stainless steel sphere in various diameters to meet your verified specifications. Our focus is to offer our clients first-class, innovative and durable range of products. The lead time is at least 15-20 days or depending on quantity.

We are committed to making all of our business and production activities comply with relevant legislative and regulatory environmental requirements. We make our wasted be discharged more legitimate and eco-friendly, and cut down resources wastes and consumptions.