knowledge

What should I do once I receive metal sculpture imperfections?

2020-08-11

Never hesitate to contact us once you think you have received imperfect metal sculpture. We would appreciate much that if you provide us with the inspection report...

What should I do once I receive metal sculpture imperfections?

How to contact your after-sale service division?

2020-08-10

There are a lot of channels for you to reach the after-sales service division of Foshan Dongyuan limited. On our official website, there are several contact methods...

How to contact your after-sale service division?

Where to get help if metal sculpture gets problem during the use?

2020-08-10

The problem will be solved efficiently if you contact our after-sales customer service department. The user experience has always been the focus of Foshan Dongyuan limited...

Where to get help if metal sculpture gets problem during the use?

Can we arrange the metal sculpture shipment by ourselves or by our agent?

2020-08-10

Yes. Customers can arrange the metal sculpture shipment by themselves or by their own agent. Typically, Foshan Dongyuan limited will arrange the shipping of orders...

Can we arrange the metal sculpture shipment by ourselves or by our agent?

What kind of packing is provided for metal sculpture?

2020-08-10

Foshan Dongyuan limited has some general packaging guidelines that can help you prepare your package for shipping. For more information, please consult our Customer Service...

What kind of packing is provided for metal sculpture?

Is metal sculpture tested before shipment?

2020-08-10

Metal sculpture is tested before shipment and this inspection is completed based on regular QC Evaluation, or depending upon customer requirements. Samples are selected...

Is metal sculpture tested before shipment?

How to pay for metal sculpture?

2020-08-10

When it comes to the trading of commercial goods, there is always a certain level of risks and trust involved. Foshan Dongyuan limited has been endeavoring to reduce...

Does metal sculpture have warranty period?

2020-08-10

If you buy our metal sculpture, you also get warranty service, within a certain period. Different products come with different warranties. You can check it on the...

Does metal sculpture have warranty period?

How long is the warranty period of metal sculpture?

2020-08-10

Generally, for different series of products, the warranty period may vary. Referring to the more detailed warranty period about our metal sculpture, please browse...

How long is the warranty period of metal sculpture?

How to extend metal sculpture warranty?

2020-08-09

If you want to expand the guarantee for metal sculpture, please consult with our Customer Service for comprehensive information. It's important to note that you've...

Can metal sculpture be customized?

2020-08-09

Custom service is always available in Foshan Dongyuan limited. In regard to the customization of metal sculpture, designers or technicians may be arranged to talk to you...

Can metal sculpture be made by any shape, size, color, spec. or material?

2020-08-09

Based on the internal structure, properties of the product, or other technical reasons, some parts of the product can't be changed or customized very easily. We...

Can metal sculpture be made by any shape, size, color, spec. or material?

How to go through the metal sculpture customization?

2020-08-09

The customization service flow of metal sculpture involves pilot design, sample production, volume manufacturing, quality assurance, packaging and on-time delivery...

How to go through the metal sculpture customization?

Does Dongyuan provide OEM service?

2020-08-09

Foshan Dongyuan limited supplies OEM service. As you concentrate on your study, advertising, and internal processes, we'll bring your goods to market quickly and...

How about the OEM service flow?

2020-08-09

Boasting for excellent and sophisticated service flow, OEM service provided by Foshan Dongyuan limited ranks top in the market. We have employed professional team...

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